Champions programs are a strategic way to partner with your most passionate and engaged customers to achieve your organization's goals. They are a structured way to recognize and reward your champions for their contributions, while also providing them with the resources and support they need to be even more successful.
Champions are typically individuals who have a deep understanding of your product or service, and who are passionate about sharing their knowledge and expertise with others. They may be active members of your community forum, or they may regularly create and share content about your product on social media or their own blogs. Champions are also often the first to try new features and provide feedback, and they can be invaluable partners in helping you to improve your product or service.
By creating and nurturing a champions program, you can help teams across your entire organization achieve their goals and build a stronger community around your product or service.
You can collect applications via:
Encourage active participation from your champions by providing them with opportunities to contribute in ways that are relevant both to your program goals and to the skills and affinities of program members. You can collect contributions in Orbit, and highlight those contributions - and your champions - by sharing or embedding them in a contribution hub.