Some community teams use customer relationship management software (CRM) directly, while others integrate their community platforms to share data from their own systems. Either way, recording the data and insights that result from interactions with customers through community can help build a richer picture of prospects and existing customers.
We surveyed community builders about the tools they use to make community happen. The result is the Constellation Report which charts the current state of community tools. We compiled the key results into this Community Tools Index, so you can discover new options and make confident choices about your community tools stack.
Get the free Constellation Report for full details on the tooling trends and insights you need to know.
