Community Tools Index


help desk


An index of
help desk
tools ranked by usage among community builders.

Community Help Desk Tools

Software that helps you organize messages, provide proactive help, and exchange information to build relationships with customers. Functionality is extensive with options to add in-app chat, a knowledge base, and other options.

About the Constellation Report

We surveyed community builders about the tools they use to make community happen. The result is the Constellation Report which charts the current state of community tools. We compiled the key results into this Community Tools Index, so you can discover new options and make confident choices about your community tools stack.

Get the free Constellation Report for full details on the tooling trends and insights you need to know.