Guides
Build an invite list for an event
Welcome to the Orbit way of building a high-quality list of people to invite to your next event. In this playbook, you’ll learn a repeatable process to build invite lists based on a few tried-and-true principles. It works for in-person, virtual, and hybrid events.
This process will save you time and help get the best people to your events. It will also help you track everything in Orbit, which comes in very handy when doing other things like sending invitations, tracking registration, and doing post-event reports.
By following the playbook, you’ll get:
- Higher RSVP rates
- Better quality of attendees
- Ability to analyze event ROI
- Time saved and headaches avoided 🎉
3 principles for great events
There are a million ways to build an invite list. How you do it depends on your goals and what you care about, i.e. your values. Here are some of the principles I use.
- Quality over quantity. A good event is better than a big event. What makes an event good? 5% the food. 95% the people. Unless the food is extraordinary.
- Gather with purpose. This is inspired by Priya Parker’s book The Art of Gathering, a must read for anyone who plans events. Priya says it in the most succinct way: "Make purpose your bouncer. Let it decide what goes into your gathering and what stays out.”
- Mix it up. Invite an interesting mix of people from a diverse set of backgrounds. Magical community moments happen when attendees encounter new perspectives from others.
🌀 Use the Orbit Model
I also lean on the Orbit Model to help me think about the purpose of the event and the mix of attendees I want there. Here are a few questions I ask:
- Is this event for members at a specific Orbit Level, or for multiple/all levels?
- If multiple, what would be a good mix of attendees across Orbit Levels, from the Explorers all the way up to the Leaders?
- How will the event increase member love? How will the event increase member reach?
Part 1) Planning
Before you start building your invite list, think about the purpose of your event and write it down. This will make all the following steps easier. Remember, purpose is your bouncer.
General
- What is the purpose of this event? (1-2 sentences)
- How does this event create value for members? How will it build member love and reach?
- How does this event create value for my organization? (if applicable)
Logistics
- How many total attendees do we want?
- How many people do we need to invite to make that happen? (data on prior events is very useful here)
Attendees
- Who absolutely needs to be there?
- Who should not be there?
- Who could be there, or not? Who is optional?
- How many members should come from each Orbit Level? (# or %)
- Who will this event be attractive to? Is it inclusive in the right ways? Exclusive in the right ways?
- What roles do people need to play? (speakers, volunteers, sponsors, etc.)
Part 2) Building
Next, we’ll build your event invite list in Orbit. To create our invite list, we’ll use Orbit Lists.
Step 1) Create a list
- Go to the Lists tab in your workspace and click Create new list.
- Add a name and a description for your list.
For the name, we suggest something like Meetup Invites: Paris Oct 2022
For the description, explain who is included in this list and what action is being taken on these members
(e.g. For Paris meetup Oct 2022. Use this list to track who has been sent an invite.)
Step 2) Populate your list
To build an invite list effectively, I start with the most essential invites and work my way outward. Here’s the model I use. No surprise, it’s a lot like the Orbit Model.
Step 2a) Add people who must attend
The smallest circle is the core group of attendees and people who play other roles like speaking or sponsoring. Without them, no event happens, so I focus energy here first.
Since I generally know all of these folks by name, there is usually no filter I can use to make it easy to bulk-add them to my list. I will instead add them one by one by doing the following:
- Click into the search box in the navbar from any page. You can also use the keyboard shortcut
/
. Type the name of the person. You can also type social media profile names or email addresses if those exist on the profile.
- Click the result to load the member profile. Then click Actions > Add to list.
- (Optional) Add any relevant tags. Since you’re already looking at this member, it’s a good time to add event related tags like
Speaker
orSponsor
. Just scroll down to the Tags area in the bottom-left corner of the screen, click into where it says Add tags. Type the tag you defined in Step 2, e.g.Events-Meetups-Paris-2022-October
and then hit Enter.
Repeat this process for each person.
Examples of these people include:
Must Attend Categories | Definition |
Colleagues and co-organizers | Essential teammates, co-organizers, or colleagues. I like to track their invitations just like normal attendees. |
Role players | Typical roles I need to fill are Speakers, Sponsors, Volunteers, Hosts. |
Anchors | People whose presence helps set the tone for the event. They are the reliable, repeat attendees who understand the event or community well and can help integrate others. |
Special guests | Notable guests from outside the community that will draw interest and help mix it up. Sometimes they play a role like speaking, but not always. |
Step 2b) Add people who should attend
This circle is for ideal general attendees. These aren’t people I expect to play any specific role. I just want them to come, meet people, learn something, and have fun.
Unlike folks in the Must Attend category, I may not know who they all are yet. So I will use member filters to identify a good group and bulk-add the ones that make sense to my invite list. I will use the following steps:
- Go to the Members tab
- Use the filters to narrow down to group of attendees you’d like to invite.
- Click the checkbox in the top-left hand corner of the table to select all members.
- If you want to unselect anyone, you can do that now. If you need more information about the member to make a decision on whether to invite them to the event, click on their name to view a profile preview.
- Click Actions > Add to list
So what are examples of people that would be in the should-attend category? It can be a variety of things and depends heavily on the event. Here are a few criteria I use.
Criteria | When I’d use it | What Orbit filter to use |
In the local area | If the event has an in-person component. | City, Region, Country |
With a certain type of activity | ex. I’m hosting an event for contributors to an open source project, and I only want to invite members who have submitted a pull request in the last 6 months. | Activity → Merged Pull Request → Last 6 months |
In a certain Orbit Level | If I’m hosting an networking event good which is good for multiple Orbit Levels | Orbit Level |
With high external reach | If I want to invite members who are highly visible on social media | No filter for this one - but you can sort by the Twitter Followers column |
From key organizations | If the event is on behalf of a company and they want key companies there. | Organization |
Previously attended an event | Any time! | Activity → Attended Event → ≥ 1 time |
Step 2c) Add people who could attend
In this step, we can broaden our search. First, check how many members are in your list so you can see if you need to invite more. You’ll find the total number of members in your list at the bottom right corner of the list.
Based on that number, you can decide if you need to expand the list or not. E.g. if you want 50 people at the event, and expect a 25% response rate to invitations, you’ll want to have at least 200 people on the list.
To add more people, follow the same process as step 2b. The only difference is the criteria that you use to filter by. You can try different combinations to find interesting people, or lower the eligibility requirements. Just be sure to keep Quality over quantity in mind to ensure the best event.
Part 3) Use the list to invite people to your event
By now, you should have a solid invitation list. Congrats! The next step is inviting people. I will share a bit about how my process works.
Every invitee goes into one of two buckets:
Personal invitation
For Must-attend members and some Should-attend members, I will reach out 1:1 with a personal message on whatever channel I usually communicate with them on.
Batch invitation
For most Should-attend members and Could-attend members, I will collect their emails and use a mail campaign tool like GMass or Mailchimp to send an invitation. Alternatively, I will upload the emails to my event registration tool and do the invitation from there.
For either bucket, if I do not have an email for the person in Orbit, I will try to find one and add it, or I will try another platform for outreach like Twitter, Discord, or Slack.
Export the invitation list as a CSV
Orbit can help with this process by giving you a CSV export of all the members with the event tag. First, head to the members table and filter to the event tag.
Select all the members using the checkbox and Select All option. Then click Export CSV.
My next step is to load the CSV into a Google spreadsheet. This can be done by creating a new Google sheet and using the import function to upload the CSV. I will add a column to my spreadsheet based on what type of invitation each member should get - personal or batch.
Here’s an example Google Spreadsheet that shows an Orbit member CSV export side-by-side with the tracking columns I use. Feel free to duplicate and use it, customized to your own needs.
For the personal outreach folks, there’s no shortcut, I’ll just work through each message and make sure I have the right contact info. I’ll have some snippets in my notes that I can copy and paste from to cut down on some of the work.
For the batch outreach folks, I’ll grab the ones with emails and paste them into a campaign tool. For the remaining ones, I’ll mark them as No email and go through that list manually afterwards, trying to find other ways to contact them.
Next steps
Once the invitations go out, the next important steps are to track RSVPs and to record registrations and attendance in Orbit. Having the data in Orbit will allow you to easily work with the list of attendees and to do post-event reporting.
Playbook FAQ
What if the member I’m looking for doesn’t exist in Orbit?
If you search and do not find the person, they might not be in your Orbit workspace yet. That’s okay, we can add them.
- Follow the guide for adding each new member: How to add a new member
- Add tags and notes before you leave the profile page, following the guidelines above.
How do I track event attendance so that I can filter for members that have gone to past events?
If you have not been tracking attendance historically, you can still go back and add activities manually that represent attendance. Follow the guide to see how.
Note: if you want to filter for one or more specific events, you would need to use activity properties. Properties allow you to record pieces of information on the activity, for example the name or id of the event it pertains to. 🚧 The playbook for tracking event registration will have information on how to set this up.
Could I use a workflow to automatically add members to my event list?
If you’d like to have new members who match your invite criteria be continuously added to your invite list, then a workflow is the way to go. This might be useful for bigger events that you are running that have more lead time. However, please be aware that this could reduce invite list’s quality if the filter is too broad. Learn more about how to set up a workflow here:
I’m throwing another event for similar people, do I have to repeat the whole process?
No. You can actually re-use your hard work by working off of your list of previous invitees. To do this, first go to your old list and add a tag everyone in that list (like Event-Paris-Oct-2022 Invitees). Head to the members table, filter to that tag, and select everyone. Click Add to List and create a new list. This will add everyone with from the past event invite list to the new one.
- Build an invite list for an event
- 3 principles for great events
- Part 1) Planning
- Part 2) Building
- Step 1) Create a list
- Step 2) Populate your list
- Step 2a) Add people who must attend
- Step 2b) Add people who should attend
- Step 2c) Add people who could attend
- Part 3) Use the list to invite people to your event
- Export the invitation list as a CSV
- Next steps
- Playbook FAQ