Identify members that reached a community milestone
Orbit makes it really easy to find members that have reached an activity-based milestone. A good member milestone should be:
- an activity that you want to encourage more of amongst your members
- a good indicator of their desire to invest further in your community
- easy to measure
- not creepy to track
Here are some examples of good milestones:
100 Discord messages in the last month
Encourages members to contribute to the community’s energy by starting/participating in conversations
20 Discourse posts (aka replies) in the last month
Encourages members to keep helping their fellow community members by answering questions in the forum.
10th blog post
Encourages members to continue creating content for your product/community
Mentioned you on Twitter, joined Discord, and posted in Discord in the last week
Encourage new members to start engaging early with your community.
In this guide, we’ll walk you through how to choose a good milestone and how to create it in Orbit. Go to the Members tab to get started.
Step 1) Filter by activity
First, we’re going to filter for members that have done a specific activity. To find it, click Add Filter → Activity Type, timeframe…. From here, you can search for and select the activity you want to use as a community milestone .
Step 2) Set the activity timeframe
To find members that hit your milestone in a certain amount of time, you can change the activity timeframe. Just click on the default timeframe. From here, you can choose a relative timeframe (good for ongoing milestones), since a certain date (good for monthly milestones), or a date range (good for competitions).
Step 3) Set the activity count
The last important filter to use is the activity count filter. This will help you find members that did an activity a certain number of times. Click […] menu → Activity Count to find it.
If you are looking for members who have met your milestone for the first time (i.e. you don’t want to to reward members twice), you can use the First Time activity filter. Just click […] menu → First Time.
What do I do if a members needs to do several different activities in order to reach my milestone?
You can create multiple activity filters. Just click Add filter → Activity to add another one. When you create another activity filter, a member must match both that activity filter and the previous one in order to appear in your results.
Now that you’ve identified which members that meet an activity milestone, you can move onto setting up your whole member milestone engagement process. Check out this playbook for guidance: