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Use Segment to send product events to Orbit

Guides

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Start here
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Get the right community data into your workspace
Kelly Liu
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Tasks you can accomplish with Orbit
Kelly Liu
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Questions you can answer using Orbit
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Community growth
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Automatically invite Twitter users to join your community
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Grow your community using Twitter
Kelly Liu
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Send a bulk invite to Twitter users to join your community
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Use Zapier to track Medium articles that mention your community
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Community ops
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Use Zapier to track meetings scheduled with Calendly
Kelly Liu
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How to use Orbit Slack notifications to support Community, Sales, and Product teams
Kelly Liu
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All the ways to explore your community in Orbit
Kelly Liu
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Engagement
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Thank first-time GitHub contributors
Kelly Liu
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Ways to celebrate member milestones
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Identify members who have not done a specific activity
Kelly Liu
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Identify members that reached a community milestone
Kelly Liu
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Celebrate milestones to increase member engagement
Kelly Liu
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Send a Twitter DM using Orbit
Kelly Liu
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How to monitor engagement for a group of members
Kelly Liu
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Onboarding
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Warmly welcome new members
Kelly Liu
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Welcome new members to Slack or Discord
Kelly Liu
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Recruit coworkers to connect with the community
Kelly Liu
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Identify notable members to welcome
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Connect new members with current community members
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Product
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Get insights from your product and community data in Orbit
Kelly Liu
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Use Zapier to send product events from Segment to Orbit
Kelly Liu
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Re-engagement
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How to track re-engagement efforts
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Ways to re-engage inactive members
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Identify inactive community members
Kelly Liu
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Bring recently inactive members back into your community
Kelly Liu
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Running events
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Build an invite list for an event
Josh Dzielak
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How to record event attendance
Josh Dzielak
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Supporting the business
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Share community-qualified leads (CQL) with sales
Martyn Davies
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Use a community-conscious approach to account-based selling
Cole Feldman
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Add Members to any CRM using Zapier
Martyn Davies
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Champions Programs
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Defining program goals and the ideal member profile
Patrick Woods
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Introduction to Champions Program Management
Patrick Woods

Use Segment to send product events to Orbit

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Pre-requisite [if needed]: Know your product analytics stack

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Part 1: Plan

Step 1) Decide which product events to send to Orbit

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Part 2: Build

Step 1) Set up Zapier as a Segment Destination

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  •  In Segment, add Zapier as a new Destination.
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  • Click on “Event Zaps” on the Zapier Settings page to create a trigger for the product event you’d like to send.
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  • Enter the Segment name of the product event you’d like to send.
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Step 2) Create a Zap

Next Steps

If you’d like to see how to get insights that correlate your product data with your community data, check out the guide below

FAQ

What if I’m not using Zapier or Segment?

All you need is a product analytics tool, such as Amplitude or Heap.io, that has the ability to trigger webhook events and an equivalent of Zapier, such as n8n.io or Integromat, to be able to automatically send product events to Orbit.

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