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FAQ
Export workspace data
You can export your data as CSV or JSON via the Orbit API.
This feature allows you to export all essential primitive workspace data, including:
- All Members: A record of every member in your community from the time your workspace was created.
- All Activities: A detailed log of all activities in your workspace, whether added through integrations or manual entries.
- All Organizations: Comprehensive data on organizations within your community.
- All Notes: Notes associated with members, activities, or organizations.
π Export Data as a CSV
To export these data as CSV, you can follow these steps:
- Navigate to Settings: Open the Orbit App and head to the settings page.
- Access Export Options: Within settings, find and select the βExport dataβ option. Here, you will see the functionality to export your workspace data.
- Initiate Export: Click on the βExport dataβ button to begin the export process. This might take some time, but rest assured, we will notify you via email once the export is completed.
- Download Your Data: After receiving notification, you can return to the app to retrieve your download.
The exported data will be compiled into a ZIP file, which includes separate CSV files for each data category mentioned above.
Additional Notes:
- Expiration: Exported files are available for download for 7 days after creation. Should you miss this window, you will need to initiate a new export process.
- Export Frequency: Please allow for a 24-hour period after an export is generated before requesting another export. This ensures system integrity and efficiency.
ποΈ Export Data as JSON
Using the Orbit API you can export your data as a JSON. To find out on how to go about this process, please head over to the API Docs.
If you encounter any issues or if you have questions or concerns about the export process, please don't hesitate to reach out to [email protected].