About the Community Tools Index
The software landscape to organize, communicate with, and understand community members is changing quickly. So we surveyed community builders about the tools they use daily, mapping out the results into this Community Tools Index. We only include generally available tools, and they're ranked by usage, so you can discover new software and make confident choices about your community tech stack.
Platforms where communities gather
The main platforms and places where members can come together.
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Tools that make community happen
Software to help you organize, communicate with, and understand your community members.
Data Management & Enrichment
Manage data about your members and fill in the blanks from public sources.
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Documentation Management
Store, organize, and manage documentation about your product or service.
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Email & Marketing Automation
Software to automate the sending of personalized emails and marketing activities.
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Explore tools
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Social Media Monitoring
Tools to listen to conversations on social media about your brand or community.
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Workflow Automation
Solutions to automate tasks, processes, and share data between tools.
Explore tools
About the Constellation Report
The Constellation Report charts the current state of community tools.
Learn about the tooling trends changing the industry and what they mean for you.
